Webspiders -- Tennyson Maxwell Information Systems, Inc.

Date: November 12, 2018
Name of Products: Teleport Pro, Teleport Ultra, Teleport VLX
General Comments: Information in this VPAT is relevant to Teleport Pro, Teleport Ultra, or Teleport VLX running on a Windows XP or later operating system. The Teleport Exec and Teleport Exec/VLX products are not GUI applications and are not addressed in this VPAT. However, the Exec and Exec/VLX packages each include the relevant GUI version of the software (Ultra for Exec; VLX for Exec/VLX), so this VPAT does extend to the GUI versions of the software in those packages as well.

Section 1194.21 Software Applications and Operating Systems - Detail Voluntary Product Accessibility Template
Criteria	Supporting Features	Remarks and explanations
(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.	Supports with exceptions through equivalent facilitation: Keyboard equivalents for all actions are provided.	Teleport supports all standard keyboard operation of the user interface.
(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.	Supports: The product does not interfere with keyboard accessibility features built into the operating system.	Does not interfere with Mouse Keys, Sticky Keys, Filter Keys or Toggle Keys.
(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes.	Supports: A visual focus indicator that moves among interactive objects as in the input focus changes is provided. The focus indicator is programmatically exposed to assistive technology.	The focus is programmatically exposed via Microsoft Active Accessibility (MSAA).
(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text.	Supports: Semantic information about user interface objects is provided. Labels are associated with controls, objects, icons, and images.	Provided via MSAA. Text labels are associated with all controls, objects, icons and significant images in the Teleport user interface.
(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.	Supports: Labels are associated with controls, objects, icons and images.
(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.	Supports: Text through standard system function calls or through an API (application programming interface) which supports interaction with assistive technology is provided.
(g) Applications shall not override user selected contrast and color selections and other individual display attributes.	Supports: System settings for high contrast for all user interface controls and client area content are supported. System settings for font, size, and color for all user interface controls are inherited.	Teleport supports the current theme being used in the operating system.
(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user.	Supports: An option to provide to display animation in a non-animated presentation mode is provided.	Teleport does not use animation in its user interface.
(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.	Supports: Color is used only as an enhancement, not as the only way to convey information or indicate an action. Teleport's Thread Bar displays the current status of downloading items using colored dots, but textual tooltips accompany the dots and also indicate the status.
(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.	Supports: System settings for high contrast for all user interface controls and client area content are supported. System settings for font, size, and color for all user interface controls are inherited.	Teleport supports the current theme being used in the operating system.
(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.	Supports: The use of blinking text, objects or other elements has been avoided	Teleport does not have any flashing or blinking elements in its user interface. Teleport's Thread Bar will show the status of downloading items using dots that appear and disappear as items are fetched, but these dots do not "blink" and their duration is directly related to the speed with which the items are downloaded. It is possible also to move or remove the Thread Bar so that it is not visible. The Thread Bar is only a visual enhancement; it is not necessary for operation of the program.
(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.	Supports: The application provides a format that allows access via assistive technology to information, field elements, and functionality required for completion and submission of the form.	Dialog and property boxes are accessible to assistive technology users by meeting the other applicable requirements.

Section 1194.22 Web-based Internet information and applications - Detail Voluntary Product Accessibility Template
Criteria	Supporting Features	Remarks and explanations
(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).	Not applicable
(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.	Not applicable
(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.	Not applicable
(d) Documents shall be organized so they are readable without requiring an associated style sheet.	Not applicable
(e) Redundant text links shall be provided for each active region of a server-side image map.	Not applicable
(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.	Not applicable
(g) Row and column headers shall be identified for data tables.	Not applicable
(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.	Not applicable
(i) Frames shall be titled with text that facilitates frame identification and navigation.	Not applicable
(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.	Not applicable
(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.	Not applicable
(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology.	Not applicable
(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l).	Not applicable
(n) When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.	Not applicable
(o) A method shall be provided that permits users to skip repetitive navigation links.	Not applicable
(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.	Not applicable

Section 1194.23 Telecommunications Products - Detail Voluntary Product Accessibility Template
Criteria	Supporting Features	Remarks and explanations
(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use.	Not applicable
(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non proprietary standard TTY signal protocols.	Not applicable
(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs.	Not applicable
(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunication systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required.	Not applicable
(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs and for users who cannot see displays.	Not applicable
(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided.	Not applicable
(g) If the telecommunications product allows a user to adjust the receiver volume, a function shall be provided to automatically reset the volume to the default level after every use.	Not applicable
(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided.	Not applicable
(i) Interface to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product.	Not applicable
(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery.	Not applicable
(k)(1) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be tactilely discernible without activating the controls or keys.	Not applicable
(k)(2) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be operable with one hand and shall not require tight grasping, pinching, twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2N) maximum	Not applicable
(k)(3) Products which have mechanically operated controls or keys shall comply with the following: If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character.	Not applicable
(k)(4) Products which have mechanically operated controls or keys shall comply with the following: The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound.	Not applicable

Section 1194.24 Video and Multi-media Products - Detail Voluntary Product Accessibility Template
Criteria	Supporting Features	Remarks and explanations
(a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals.	Not applicable
(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry.	Not applicable
(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned.	Not applicable
(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described.	Not applicable
(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent.	Not applicable

Section 1194.25 Self-Contained, Closed Products - Detail Voluntary Product Accessibility Template
Criteria	Supporting Features	Remarks and explanations
(a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach Assistive Technology to the product. Personal headsets for private listening are not Assistive Technology.	Not applicable
(b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.	Not applicable
(c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with §1194.23 (k) (1) through (4).	Not applicable
(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided.	Not applicable
(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime.	Not applicable
(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use.	Not applicable
(g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.	Not applicable
(h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided.	Not applicable
(i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.	Not applicable
(j) (1) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non-portable, and intended to be used in one location and which have operable controls. (j)(2) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor. (j)(3) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor. (j)(4) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Operable controls shall not be more than 24 inches behind the reference plane.	Not applicable

Section 1194.26 Desktop and Portable Computers - Detail Voluntary Product Accessibility Template
Criteria	Supporting Features	Remarks and explanations
(a) All mechanically operated controls and keys shall comply with §1194.23 (k) (1) through (4).	Not applicable
(b) If a product utilizes touchscreens or touch-operated controls, an input method shall be provided that complies with §1194.23 (k) (1) through (4).	Not applicable
(c) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided.	Not applicable
(d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards.	Not applicable

Section 1194.31 Functional Performance - Detail Voluntary Product Accessibility Template
Criteria	Supporting Features	Remarks and explanations
(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided.	Supports: See the following for supporting features: - 1194.21 a, b, c, d, e, f, h, i, l - 1194.22 all - 1194.23 k1, k4 - 1194.24 d - 1194.25 a, b, c, e, f, g - 1194.26 b, d
(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people what are visually impaired shall be provided.	Not applicable See the following for supporting features: - 1194.21 c, g, i, j, l - 1194.22 n - 1194.25 h - 1194.26 d
(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for assistive technology used by people who are deaf or hard of hearing shall be provided.	Supports: See the following for other supporting features: - 1194.22 b, m - 1194.23 k4 - 1194.24 c - 1194.25 e, f	Software support may be provided by allowing operating system features to work without interference. Teleport respects the operating system setting that provides this function.
(d) Where audio information is important for the use of the product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.	Supports: See the following for other supporting features: - 1194.23 k4 - 1194.25 e, f	Software support may be provided by allowing operating system features to work without interference. Teleport respects the operating system setting that provides this function.
(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for assistive technology used by people with disabilities shall be provided.	Not applicable
(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.	Not applicable See the following for other supporting features: - 1194.21 a, b - 1194.22 l, p - 1194.23 k1, k2, k3 - 1194.25 b, j - 1194.26 d

Section 1194.41 Information, Documentation, and Support - Detail Voluntary Product Accessibility Template
Criteria	Supporting Features	Remarks and explanations
(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge.	Supports: Documentation in an accessible format is available in the help system.	Available through built-in online help. Help text can be copied as HTML into the clipboard from the help viewer. From there it can be brought into a word processor or text editor for reading or conversion into alternate formats. Teleport also provides a full manual in PDF format for viewing through the Adobe Acrobat Reader or equivalent.
(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.	Supports; A description of the accessibility and compatibility features of products in alternate formats or alternate methods is available in the help system.	Documentation for features related that augment accessibility exists in the built-in online help system and in the accompanying PDF manual. Documentation that is important for using Teleport with a particular assistive technology is provided by assistive technology vendors. In addition, this VPAT describes what accessibility and compatibility features are available in Teleport, and is available in HTML on the Tennyson Maxwell website.
(c) Support services for products shall accommodate the communication needs of end-users with disabilities.	Supports	Support options are listed at http://www.tenmax.com/company/contact.htm.

Voluntary Product Accessibility Template