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 | Voluntary Product Accessibility Template |
Voluntary Product Accessibility Template
- Date: November 12, 2018
- Name of Products: Teleport Pro, Teleport Ultra, Teleport VLX
- General Comments: Information in this VPAT is
relevant to Teleport Pro, Teleport Ultra, or Teleport VLX running on a
Windows XP or later operating system. The Teleport Exec and Teleport Exec/VLX products are not GUI
applications and are not addressed in this VPAT. However, the Exec and Exec/VLX packages each include
the relevant GUI version of the software (Ultra for Exec; VLX for Exec/VLX), so this VPAT does extend
to the GUI versions of the software in those packages as well.
Section 1194.21 Software Applications and Operating Systems - Detail Voluntary Product Accessibility Template
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Criteria
| Supporting Features
| Remarks and explanations
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(a)
When software is designed to run on a system that has a keyboard,
product functions shall be executable from a keyboard where the
function itself or the result of performing a function can be discerned
textually.
| Supports
with exceptions through equivalent facilitation:
Keyboard equivalents for all actions are provided.
| Teleport supports all standard
keyboard operation of the user interface.
|
(b)
Applications shall not disrupt or disable activated features of other
products that are identified as accessibility features, where those
features are developed and documented according to industry standards.
Applications also shall not disrupt or disable activated features of
any operating system that are identified as accessibility features
where the application programming interface for those accessibility
features has been documented by the manufacturer of the operating
system and is available to the product developer.
| Supports:
The product does not interfere with keyboard accessibility features
built into the operating system.
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Does not interfere with Mouse Keys, Sticky Keys, Filter Keys or Toggle
Keys.
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(c)
A well-defined on-screen indication of the current focus shall be
provided that moves among interactive interface elements as the input
focus changes. The focus shall be programmatically exposed so that
Assistive Technology can track focus and focus changes.
| Supports:
A visual focus indicator that moves among interactive objects as in the
input focus changes is provided. The focus indicator is
programmatically exposed to assistive technology.
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The focus is programmatically exposed via Microsoft Active
Accessibility (MSAA).
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(d)
Sufficient information about a user interface element including the
identity, operation and state of the element shall be available to
Assistive Technology. When an image represents a program element, the
information conveyed by the image must also be available in text.
| Supports:
Semantic information about user interface objects is provided. Labels
are associated with controls, objects, icons, and images.
|
Provided via MSAA. Text labels are associated with all controls, objects, icons and significant images in the Teleport user interface.
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(e)
When bitmap images are used to identify controls, status indicators, or
other programmatic elements, the meaning assigned to those images shall
be consistent throughout an application's performance.
| Supports:
Labels are associated with controls, objects, icons and images.
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(f)
Textual information shall be provided through operating system
functions for displaying text. The minimum information that shall be
made available is text content, text input caret location, and text
attributes.
| Supports:
Text through standard system function calls or through an API
(application programming interface) which supports interaction with
assistive technology is provided.
|
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(g)
Applications shall not override user selected contrast and color
selections and other individual display attributes.
| Supports:
System settings for high contrast for all user interface controls and
client area content are supported. System settings for font, size, and
color for all user interface controls are inherited.
|
Teleport supports the current theme being used in the operating system.
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(h)
When animation is displayed, the information shall be displayable in at
least one non-animated presentation mode at the option of the user.
| Supports:
An option to provide to display animation in a non-animated
presentation mode is provided.
|
Teleport does not use animation in its user interface.
|
(i)
Color coding shall not be used as the only means of conveying
information, indicating an action, prompting a response, or
distinguishing a visual element.
| Supports:
Color is used only as an enhancement, not as the only way to convey
information or indicate an action. Teleport's Thread Bar displays
the current status of downloading items using colored dots, but
textual tooltips accompany the dots and also indicate the status.
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(j)
When a product permits a user to adjust color and contrast settings, a
variety of color selections capable of producing a range of contrast
levels shall be provided.
| Supports:
System settings for high contrast for all user interface controls and
client area content are supported. System settings for font, size, and
color for all user interface controls are inherited.
|
Teleport supports the current theme being used in the operating system.
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(k)
Software shall not use flashing or blinking text, objects, or other
elements having a flash or blink frequency greater than 2 Hz and lower
than 55 Hz.
| Supports:
The use of blinking text, objects or other elements has been avoided
|
Teleport does not have any flashing or blinking elements in its user interface.
Teleport's Thread Bar will show the status of downloading items using dots that
appear and disappear as items are fetched, but these dots do not "blink" and their
duration is directly related to the speed with which the items are downloaded. It is possible
also to move or remove the Thread Bar so that it is not visible. The Thread Bar
is only a visual enhancement; it is not necessary for operation of the program.
|
(l)
When electronic forms are used, the form shall allow people using
Assistive Technology to access the information, field elements, and
functionality required for completion and submission of the form,
including all directions and cues.
| Supports:
The application provides a format that allows access via assistive
technology to information, field elements, and functionality required
for completion and submission of the form.
|
Dialog and property boxes are accessible to assistive technology users by meeting
the other applicable requirements.
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Section 1194.22 Web-based Internet information and applications - Detail Voluntary Product Accessibility Template
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Criteria
| Supporting Features
| Remarks and explanations
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(a)
A text equivalent for every non-text element shall be provided (e.g.,
via "alt", "longdesc", or in element content).
| Not applicable
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(b)
Equivalent alternatives for any multimedia presentation shall be
synchronized with the presentation.
| Not applicable
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(c)
Web pages shall be designed so that all information conveyed with color
is also available without color, for example from context or markup.
| Not applicable
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(d)
Documents shall be organized so they are readable without requiring an
associated style sheet.
| Not applicable
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(e)
Redundant text links shall be provided for each active region of a
server-side image map.
| Not applicable
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(f)
Client-side image maps shall be provided instead of server-side image
maps except where the regions cannot be defined with an available
geometric shape.
| Not applicable
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(g)
Row and column headers shall be identified for data tables.
| Not applicable
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(h)
Markup shall be used to associate data cells and header cells for data
tables that have two or more logical levels of row or column headers.
| Not applicable
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(i)
Frames shall be titled with text that facilitates frame identification
and navigation.
| Not applicable
|
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(j)
Pages shall be designed to avoid causing the screen to flicker with a
frequency greater than 2 Hz and lower than 55 Hz.
| Not applicable
|
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(k)
A text-only page, with equivalent information or functionality, shall
be provided to make a web site comply with the provisions of this part,
when compliance cannot be accomplished in any other way. The content of
the text-only page shall be updated whenever the primary page changes.
| Not applicable
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(l)
When pages utilize scripting languages to display content, or to create
interface elements, the information provided by the script shall be
identified with functional text that can be read by Assistive
Technology.
| Not applicable
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(m)
When a web page requires that an applet, plug-in or other application
be present on the client system to interpret page content, the page
must provide a link to a plug-in or applet that complies with
§1194.21(a) through (l).
| Not applicable
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(n)
When electronic forms are designed to be completed on-line, the form
shall allow people using Assistive Technology to access the
information, field elements, and functionality required for completion
and submission of the form, including all directions and cues.
| Not applicable
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(o)
A method shall be provided that permits users to skip repetitive
navigation links.
| Not applicable
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(p)
When a timed response is required, the user shall be alerted and given
sufficient time to indicate more time is required.
| Not applicable
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Section 1194.23 Telecommunications Products - Detail Voluntary Product Accessibility Template
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Criteria
| Supporting Features
| Remarks and explanations
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(a)
Telecommunications products or systems which provide a function
allowing voice communication and which do not themselves provide a TTY
functionality shall provide a standard non-acoustic connection point
for TTYs. Microphones shall be capable of being turned on and off to
allow the user to intermix speech with TTY use.
| Not applicable
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(b)
Telecommunications products which include voice communication
functionality shall support all commonly used cross-manufacturer non
proprietary standard TTY signal protocols.
| Not applicable
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(c)
Voice mail, auto-attendant, and interactive voice response
telecommunications systems shall be usable by TTY users with their TTYs.
| Not applicable
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(d)
Voice mail, messaging, auto-attendant, and interactive voice response
telecommunication systems that require a response from a user within a
time interval, shall give an alert when the time interval is about to
run out, and shall provide sufficient time for the user to indicate
more time is required.
| Not applicable
|
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(e)
Where provided, caller identification and similar telecommunications
functions shall also be available for users of TTYs and for users who
cannot see displays.
| Not applicable
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(f)
For transmitted voice signals, telecommunications products shall
provide a gain adjustable up to a minimum of 20 dB. For incremental
volume control, at least one intermediate step of 12 dB of gain shall
be provided.
| Not applicable
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(g)
If the telecommunications product allows a user to adjust the receiver
volume, a function shall be provided to automatically reset the volume
to the default level after every use.
| Not applicable
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(h)
Where a telecommunications product delivers output by an audio
transducer which is normally held up to the ear, a means for effective
magnetic wireless coupling to hearing technologies shall be provided.
| Not applicable
|
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(i)
Interface to hearing technologies (including hearing aids, cochlear
implants, and assistive listening devices) shall be reduced to the
lowest possible level that allows a user of hearing technologies to
utilize the telecommunications product.
| Not applicable
|
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(j)
Products that transmit or conduct information or communication, shall
pass through cross-manufacturer, non-proprietary, industry-standard
codes, translation protocols, formats or other information necessary to
provide the information or communication in usable format. Technologies
which use encoding, signal compression, format transformation, or
similar techniques shall not remove information needed for access or
shall restore it upon delivery.
| Not applicable
|
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(k)(1)
Products which have mechanically operated controls or keys shall comply
with the following: Controls and Keys shall be tactilely discernible
without activating the controls or keys.
| Not applicable
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(k)(2)
Products which have mechanically operated controls or keys shall comply
with the following: Controls and Keys shall be operable with one hand
and shall not require tight grasping, pinching, twisting of the wrist.
The force required to activate controls and keys shall be 5 lbs.
(22.2N) maximum
| Not applicable
|
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(k)(3)
Products which have mechanically operated controls or keys shall comply
with the following: If key repeat is supported, the delay before repeat
shall be adjustable to at least 2 seconds. Key repeat rate shall be
adjustable to 2 seconds per character.
| Not applicable
|
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(k)(4)
Products which have mechanically operated controls or keys shall comply
with the following: The status of all locking or toggle controls or
keys shall be visually discernible, and discernible either through
touch or sound.
| Not applicable
|
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Section 1194.24 Video and Multi-media Products - Detail Voluntary Product Accessibility Template
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Criteria
| Supporting Features
| Remarks and explanations
|
(a)
All analog television displays 13 inches and larger, and computer
equipment that includes analog television receiver or display
circuitry, shall be equipped with caption decoder circuitry which
appropriately receives, decodes, and displays closed captions from
broadcast, cable, videotape, and DVD signals. As soon as practicable,
but not later than July 1, 2002, widescreen digital television (DTV)
displays measuring at least 7.8 inches vertically, DTV sets with
conventional displays measuring at least 13 inches vertically, and
stand-alone DTV tuners, whether or not they are marketed with display
screens, and computer equipment that includes DTV receiver or display
circuitry, shall be equipped with caption decoder circuitry which
appropriately receives, decodes, and displays closed captions from
broadcast, cable, videotape, and DVD signals.
| Not applicable
|
|
(b)
Television tuners, including tuner cards for use in computers, shall be
equipped with secondary audio program playback circuitry.
| Not applicable
|
|
(c)
All training and informational video and multimedia productions which
support the agency's mission, regardless of format, that contain speech
or other audio information necessary for the comprehension of the
content, shall be open or closed captioned.
| Not applicable
|
|
(d)
All training and informational video and multimedia productions which
support the agency's mission, regardless of format, that contain visual
information necessary for the comprehension of the content, shall be
audio described.
| Not applicable
|
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(e)
Display or presentation of alternate text presentation or audio
descriptions shall be user-selectable unless permanent.
| Not applicable
|
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Section 1194.25 Self-Contained, Closed Products - Detail Voluntary Product Accessibility Template
|
Criteria
| Supporting Features
| Remarks and explanations
|
(a)
Self contained products shall be usable by people with disabilities
without requiring an end-user to attach Assistive Technology to the
product. Personal headsets for private listening are not Assistive
Technology.
| Not applicable
|
|
(b)
When a timed response is required, the user shall be alerted and given
sufficient time to indicate more time is required.
| Not applicable
|
|
(c)
Where a product utilizes touchscreens or contact-sensitive controls, an
input method shall be provided that complies with §1194.23 (k)
(1) through (4).
| Not applicable
|
|
(d)
When biometric forms of user identification or control are used, an
alternative form of identification or activation, which does not
require the user to possess particular biological characteristics,
shall also be provided.
| Not applicable
|
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(e)
When products provide auditory output, the audio signal shall be
provided at a standard signal level through an industry standard
connector that will allow for private listening. The product must
provide the ability to interrupt, pause, and restart the audio at
anytime.
| Not applicable
|
|
(f)
When products deliver voice output in a public area, incremental volume
control shall be provided with output amplification up to a level of at
least 65 dB. Where the ambient noise level of the environment is above
45 dB, a volume gain of at least 20 dB above the ambient level shall be
user selectable. A function shall be provided to automatically reset
the volume to the default level after every use.
| Not applicable
|
|
(g)
Color coding shall not be used as the only means of conveying
information, indicating an action, prompting a response, or
distinguishing a visual element.
| Not applicable
|
|
(h)
When a product permits a user to adjust color and contrast settings, a
range of color selections capable of producing a variety of contrast
levels shall be provided.
| Not applicable
|
|
(i)
Products shall be designed to avoid causing the screen to flicker with
a frequency greater than 2 Hz and lower than 55 Hz.
| Not applicable
|
|
(j)
(1) Products which are freestanding, non-portable, and intended to be
used in one location and which have operable controls shall comply with
the following: The position of any operable control shall be determined
with respect to a vertical plane, which is 48 inches in length,
centered on the operable control, and at the maximum protrusion of the
product within the 48 inch length on products which are freestanding,
non-portable, and intended to be used in one location and which have
operable controls.
(j)(2) Products which are freestanding, non-portable, and intended to
be used in one location and which have operable controls shall comply
with the following: Where any operable control is 10 inches or less
behind the reference plane, the height shall be 54 inches maximum and
15 inches minimum above the floor.
(j)(3) Products which are freestanding, non-portable, and intended to
be used in one location and which have operable controls shall comply
with the following: Where any operable control is more than 10 inches
and not more than 24 inches behind the reference plane, the height
shall be 46 inches maximum and 15 inches minimum above the floor.
(j)(4) Products which are freestanding, non-portable, and intended to
be used in one location and which have operable controls shall comply
with the following: Operable controls shall not be more than 24 inches
behind the reference plane.
| Not applicable
|
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Section 1194.26 Desktop and Portable Computers - Detail Voluntary Product Accessibility Template
|
Criteria
| Supporting Features
| Remarks and explanations
|
(a)
All mechanically operated controls and keys shall comply with
§1194.23 (k) (1) through (4).
| Not applicable
|
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(b)
If a product utilizes touchscreens or touch-operated controls, an input
method shall be provided that complies with §1194.23 (k) (1)
through (4).
| Not applicable
|
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(c)
When biometric forms of user identification or control are used, an
alternative form of identification or activation, which does not
require the user to possess particular biological characteristics,
shall also be provided.
| Not applicable
|
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(d)
Where provided, at least one of each type of expansion slots, ports and
connectors shall comply with publicly available industry standards.
| Not applicable
|
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Section 1194.31 Functional Performance - Detail Voluntary Product Accessibility Template
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Criteria
| Supporting Features
| Remarks and explanations
|
(a)
At least one mode of operation and information retrieval that does not
require user vision shall be provided, or support for assistive
technology used by people who are blind or visually impaired shall be
provided.
| Supports:
See the following for supporting features:
- 1194.21 a, b, c, d, e, f, h, i, l
- 1194.22 all
- 1194.23 k1, k4
- 1194.24 d
- 1194.25 a, b, c, e, f, g
- 1194.26 b, d
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(b)
At least one mode of operation and information retrieval that does not
require visual acuity greater than 20/70 shall be provided in audio and
enlarged print output working together or independently, or support for
assistive technology used by people what are visually impaired shall be
provided.
| Not applicable
See the following for supporting features:
- 1194.21 c, g, i, j, l
- 1194.22 n
- 1194.25 h
- 1194.26 d
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(c)
At least one mode of operation and information retrieval that does not
require user hearing shall be provided, or support for assistive
technology used by people who are deaf or hard of hearing shall be
provided.
| Supports:
See the following for other supporting features:
- 1194.22 b, m
- 1194.23 k4
- 1194.24 c
- 1194.25 e, f
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Software support may be provided by allowing operating system features
to work without interference.
Teleport respects the operating system setting that provides this
function.
|
(d)
Where audio information is important for the use of the product, at
least one mode of operation and information retrieval shall be provided
in an enhanced auditory fashion, or support for assistive hearing
devices shall be provided.
| Supports:
See the following for other supporting features:
- 1194.23 k4
- 1194.25 e, f
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Software support may be provided by allowing operating system features
to work without interference.
Teleport respects the operating system setting that provides this
function.
|
(e)
At least one mode of operation and information retrieval that does not
require user speech shall be provided, or support for assistive
technology used by people with disabilities shall be provided.
| Not applicable
|
|
(f)
At least one mode of operation and information retrieval that does not
require fine motor control or simultaneous actions and that is operable
with limited reach and strength shall be provided.
| Not applicable
See the following for other supporting features:
- 1194.21 a, b
- 1194.22 l, p
- 1194.23 k1, k2, k3
- 1194.25 b, j
- 1194.26 d
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Section 1194.41 Information, Documentation, and Support - Detail Voluntary Product Accessibility Template
|
Criteria
| Supporting Features
| Remarks and explanations
|
(a)
Product support documentation provided to end-users shall be made
available in alternate formats upon request, at no additional charge.
| Supports:
Documentation in an accessible format is available in the help system.
|
Available through built-in online help. Help text can be copied as HTML
into the clipboard from the help viewer. From there it can be brought
into a word processor or text editor for reading or conversion into
alternate formats. Teleport also provides a full manual in PDF format
for viewing through the Adobe Acrobat Reader or equivalent.
|
(b)
End-users shall have access to a description of the accessibility and
compatibility features of products in alternate formats or alternate
methods upon request, at no additional charge.
| Supports;
A description of the accessibility and compatibility features of
products in alternate formats or alternate methods is available in the
help system.
|
Documentation for features related that augment accessibility exists in
the built-in online help system and in the accompanying PDF manual.
Documentation that is important for using Teleport with a particular
assistive technology is provided by assistive technology vendors.
In addition, this VPAT describes what accessibility and compatibility
features are available in Teleport, and is available in HTML on the
Tennyson Maxwell website.
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(c)
Support services for products shall accommodate the communication needs
of end-users with disabilities.
| Supports
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Support options are listed at http://www.tenmax.com/company/contact.htm.
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